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A customizable CRM for nonprofits that is scalable, flexible, and secure.
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Unite, enrich, and analyze your data sources in one integrated solution.
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Design, optimize, and automate your constituent journey across all channels.
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Machine learning models built and nurtured by data and fundraising experts.
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Integrate multiple applications and data sets into an accessible dashboard of insights and actions.
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A team of nonprofit technologists committed 24x7 to your organization's mission and success.
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ROI Solutions training is available when needed, comprehensive, personalized, and always included.
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Mine your campaign efforts with analysis, insights, and reports to pull the data you seek, test, target, and adapt.
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ROI Solutions helps you drive the member experience in your broadcast area.
Animal Rights & Welfare
ROI Solutions helps organizations preserve and protect the sanctity of animal lives.
Health & Human Services
ROI Solutions puts the human at the center of your constituent experience.
International Relief
ROI Solutions helps organizations quickly mobilize when environmental or humanitarian emergencies occur.
Social Justice & Civil Rights
ROI Solutions helps you seize the moment when events demand quick mobilization.
Environmental Protection
ROI Solutions organizes your technical ecosystem, so you can focus on the natural ecosystem.
Why ROI Solutions
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Revolution CRM
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Harness the platform and point solution circus, align technology with your organization's goals.
Security & Compliance
Constituent relationships are built upon trust, and we take data security and confidentiality as seriously as you do.
Finance & Operations
See how ROI Solutions builds bridges between finance and operations, simplifying reconciliation each month.
Direct Marketing
ROI Solutions platform helps marketers scale their engagement ambitions by unifying their data.
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We empower fundraisers to transform relationships by shortening the fundraising cycle through teamwork and strategy.
Data Analytics
Manage the only constant in data analytics, change. ROI Solutions helps you ask the questions you never thought to ask.
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See Our Testimonials
PETA’s sustainer program represents over $9 million annually for the organization. Even a 1% positive change in sustainer retention represents tens of thousands of dollars in revenue. So, we are working with MiLo to identify those at-risk audiences and create intervention strategies to prevent churn.
Hollie Kuntzmann
Director of Fundraising Operations
People for the Ethical Treatment of Animals (PETA)
Connecticut Public is very excited about our transition to Revolution CRM. We see tons of opportunities for improved member management, efficiencies in workflow, and a big improvement in UX with a more intuitive and easy-to-use interface than Salesforce. The project management and support from the ROI team is unparalleled, and we’re excited to be working with a knowledgeable and dedicated partner.
Lauren Komrosky
Chief Digital Officer
Connecticut Public
I am very happy to see how much training is provided in the relationship. The training gives a good overview of how the system was designed, what it was designed to do, and how you should use it.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
One of our biggest concerns is the amount of data that we have and the data flowing at us from all angles from different applications. ROI Solutions has been beneficial in identifying what matters and what doesn’t, cutting out the background noise, and focusing on what’s important within our data.
Steve Kehrli
Senior Vice President of Development
People for the Ethical Treatment of Animals (PETA)
We were looking to develop more 1:1 relationships with our members, but to do that, we needed to reallocate resources and find efficiencies. The ability to rethink our old processes at once generated those efficiencies. We had a vastly improved sustainer billing process, one of the most measurable out-of-the-box improvements, with over 57,000 sustainers. Now many people on our gift processing team can focus on our members rather than spending time keying data.
Frank Glavin
Chief Information Officer
WHYY
“I don’t think we could have asked for a better partner than ROI Solutions. They told us their approach to working with an organization of our size, prepared us for what to expect, and then proceeded to meet or exceed all their promises.”
Cherry Gamble
Chief Development Officer
Southern Poverty Law Center
Once the dialogue begins, it doesn’t end. Anytime you need to understand something better, think through what the process might look like and what’s coming up next. ROI Solutions is always there for you.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
In any transition to a new system, there can be some trepidation about disruptions to the deadlines of a complex direct-response program. Despite a shortened timeline in the enterprise-wide implementation of Revolution CRM, the whole process was smooth and seamless, and we didn’t miss a single drop date. We are proud to report that we hit our direct marketing goals within the first year of our move to ROI Solutions. ROI is a great partner who understands our program, works tirelessly to support our work, and is genuinely fun to work with!
Geoff Garcia
AVP, Information Technology
March of Dimes
Our transition from our legacy system to ROI Solutions was relatively seamless. The ROI Solutions team prepared a solid conversion plan and worked closely with WEDU to ensure a smooth transition and migration to the new system. We have reevaluated outdated business processes and developed a philanthropic business model that will lead to increased revenue and expanded opportunities.
Claire O’Connor
Senior Vice President of Development
WEDU
ROI Solutions offers unparalleled client service. Human Rights Campaign has worked with them since 2001, and they are a true partner. Sometimes, when we have a really sticky wicket, we feel like ROI Solutions is part of the Human Rights Campaign. There’s no “us” and “them.” It is rare to have a relationship like that with a database provider for 23 years and to be happy and trust that they have your best interests at heart. Most nonprofits don’t have that. Many marriages don’t have that!
Susan Paine
Vice President, Data Analytics & Strategy
Human Rights Campaign
I make no secret of the fact that ROI Solutions is the first technology partner I’ve worked with that I actually love. I’m a master of bad analogies, but our migration from Salesforce to Revolution CRM was like a bungee cord jump. The ROI Solutions team was the cord. If you’re going to jump off a bridge, you want to have complete trust that the cord will hold. It dawned on me late in the project, after going live, that there wasn’t a single point where I doubted the safety of the cord. This brought a profound sense of relief and peace of mind.
Brendan Foley
Senior Director, Growth Strategy
Connecticut Public
After an extensive needs assessment and selection process that included significant feedback from public media stations and rigorous due diligence, we’re excited to invest in the future capacity of our public media community.
Michal Heiplik
President
CDP
We’ve had several changes with our direct marketing agencies over the last few years. Throughout those transitions, ROI Solutions has been the constant. We can always rely on them to provide exceptional service and data quality as our direct response strategy evolves. They helped us onboard our new agencies and understand our data and programs. We can always count on our team at ROI.
Lisa Wettstaedt
Former Sr. Director, Integrated Marketing
Muscular Dystrophy Association
The longevity of our relationship with ROI Solutions is a testament to their understanding of our business. Unlike other vendors, we don’t have to repeatedly explain our business case and the logic behind our decisions. The ROI Solutions team is well-versed in our business and our use of their system, demonstrating their deep knowledge of our database and processes.
Geoff Garcia
AVP, Information Technology
March of Dimes
We have a true partnership with ROI Solutions. During onboarding, our team at ROI dove into our program and asked the right questions to better understand our direct response strategy and goals. They get the big picture and understand the intricacies of our data to assist us in getting the right message to the right audience at the right time. We have been impressed with their responsiveness and willingness to pivot quickly with changes to our program. ROI is at the table when we implement new strategies and always look for ways to streamline our process.
Shira Mitchell
Vice President, Donor Development
Special Olympics International
Asking donors at the right time to become part of a recurring giving program is vital to our success, but response rates are tiny in the mail. We need the insights a machine learning model can give us to optimize the resources we have to invest in these efforts. The plan is to take the typical huge invite audience and look to mail the top 50% which should get us 90% of the responders, per the model back testing.
Emily Courville
Senior Director, Analytics
Humane Society of the United States
I’ve seen the product evolve over the years to allow for managing not just one type of program, mission, or nonprofit but all different types of organizations. All different kinds of clients can use the same software but implement it in a specific way to support their business processes.
Brandon Hemel
Senior Director, Data Strategy and Management
WETA
“It’s ROI Solutions’ industry knowledge, care in our partnership, and appreciation of our mission that makes such a difference. You’re not just a checked box on someone’s schedule to show if something’s red or green that week. In a sea of vendors, it’s hard to know who you can really trust. ROI Solutions has never failed us, and they’ve been consistent in terms of performance and support for our staff.”
Lauren Komrosky
Chief Digital Officer
Connecticut Public
PETA manages a robust digital advertising program and an extensive database of supporters. Before ROI Solutions’ Push to Social, our teams manually curated supporter lists and individually uploaded each data file into ad networks to create audiences. This time-consuming process limited the audience segments we could reach and the frequency of our uploads. Now that we’ve automated that process in Revolution CRM, we focus our time on creating compelling ads to share our message across responsive audience segments and discover new audiences to reach. This has increased engagement, revenue, and leads for our program.
Steve Kehrli
Senior Vice President of Development
PETA
We can now handle multiple pledge drives concurrently and use that brain power to focus on other data-driven opportunities. This is a huge plus for public media organizations; the results speak for themselves! For each pledge drive, the approach has cut 75% of the time needed to review the daily file for member data inconsistencies. The time spent reviewing call center calls has been reduced by over 90%.
Brandon Hemel
Senior Director, Data Strategy & Intelligence
WETA
I have been in the High Touch experience daily since it became available. The system is clean and intuitive and streamlines the moves management process, which has helped us significantly clean up our major gift data and manage the end-to-end process better. You can see on one screen precisely what is happening in your portfolio. What is due and whether it’s a solicitation, an email, or a follow-up phone call. To be able to have that in one snapshot has been tremendous. The system helps us think, and I appreciate how the system will nudge you along. It also helps on the management side. It helps me to understand my team’s outreach to donors, their portfolio, and their workload. It helps me ensure our donors are appropriately stewarded. It has helped us organize a massive amount of information. We’re better able to target and segment our donors.
LaShanda Jackson
Former Vice President of Development
Common Cause
Working at Defenders of Wildlife has been my first experience with Revolution CRM. I’ve used many systems in the past, and I’ve been amazed at how easy it has been to acclimate to their user interface, figure out where everything is, and quickly view the data we have stored in the solution.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
ROI gets to know its clients very intimately. They understand the organization’s dynamics, changing times, and technology and remain one step ahead. I think that’s what separates them from their competitors in the space.
Dane Grams
Membership Director
Human Rights Campaign
The Client Services Account Team that supports Defenders of Wildlife is absolutely incredible! They are there to answer questions or help us figure out any issues we are facing. Their knowledge of our system use and ability to ask the “right questions” back to get us the answers we need saves us time and resources from searching for answers.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
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ROI Solutions Welcomes National Trust for Historic Preservation
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An Interview With LaShanda Jackson, Common Cause
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Greg Herr, Membership Services, The Public Interest Network
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Why ROI Solutions
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See Our Resources
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Client Stories
About ROI Solutions
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Careers
Why ROI Solutions
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Constituent Care
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Analysis & Insights
Ignite Marketing
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Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
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