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Revolution CRM
A customizable CRM for nonprofits that is scalable, flexible, and secure.
Unite Analytics
Unite, enrich, and analyze your data sources in one integrated solution.
Ignite Marketing
Design, optimize, and automate your constituent journey across all channels.
MiLo Intelligence
Machine learning models built and nurtured by data and fundraising experts.
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Tune Your Targeting
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On-time and on-budget implementation services that convert, clean, and tune your data and business rules.
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Integrate multiple applications and data sets into an accessible dashboard of insights and actions.
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A team of nonprofit technologists committed 24x7 to your organization's mission and success.
Training & Adoption
ROI Solutions training is available when needed, comprehensive, personalized, and always included.
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Mine your campaign efforts with analysis, insights, and reports to pull the data you seek, test, target, and adapt.
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Revolution CRM
Constituent Management
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Data Management & Storage
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ROI Solutions helps you drive the member experience in your broadcast area.
Animal Rights & Welfare
ROI Solutions helps organizations preserve and protect the sanctity of animal lives.
Health & Human Services
ROI Solutions puts the human at the center of your constituent experience.
International Relief
ROI Solutions helps organizations quickly mobilize when environmental or humanitarian emergencies occur.
Social Justice & Civil Rights
ROI Solutions helps you seize the moment when events demand quick mobilization.
Environmental Protection
ROI Solutions organizes your technical ecosystem, so you can focus on the natural ecosystem.
Why ROI Solutions
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Revolution CRM
Constituent Management
High Touch Prospect Management
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Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
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Public Media
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Health & Human Services
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Harness the platform and point solution circus, align technology with your organization's goals.
Security & Compliance
Constituent relationships are built upon trust, and we take data security and confidentiality as seriously as you do.
Finance & Operations
See how ROI Solutions builds bridges between finance and operations, simplifying reconciliation each month.
Direct Marketing
ROI Solutions platform helps marketers scale their engagement ambitions by unifying their data.
Fundraising & Development
We empower fundraisers to transform relationships by shortening the fundraising cycle through teamwork and strategy.
Data Analytics
Manage the only constant in data analytics, change. ROI Solutions helps you ask the questions you never thought to ask.
Why ROI Solutions
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Revolution CRM
Constituent Management
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Reporting & Information Management
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Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
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Client Experience
Implementation
Integration
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See Our Testimonials
ROI gets to know its clients very intimately. They understand the organization’s dynamics, changing times, and technology and remain one step ahead. I think that’s what separates them from their competitors in the space.
Dane Grams
Membership Director
Human Rights Campaign
I’ve seen the product evolve over the years to allow for managing not just one type of program, mission, or nonprofit but all different types of organizations. All different kinds of clients can use the same software but implement it in a specific way to support their business processes.
Brandon Hemel
Senior Director, Data Strategy and Management
WETA
Asking donors at the right time to become part of a recurring giving program is vital to our success, but response rates are tiny in the mail. We need the insights a machine learning model can give us to optimize the resources we have to invest in these efforts. The plan is to take the typical huge invite audience and look to mail the top 50% which should get us 90% of the responders, per the model back testing.
Emily Courville
Senior Director, Analytics
Humane Society of the United States
Revolution CRM’s architecture makes connecting and integrating with different partners easy. It is critical because each partner is best of breed for us and serves our purposes best.
Jeff Regen
Vice President of Development
WETA
With Revolution CRM, we’re able to bring high-touch fundraising to scale without losing the personal connections that matter most. The tools help us act on data—not just store it—so our team can prioritize relationships, stay coordinated, and interact with intention.
Nathalie Bessette
Donor Relations Operations and Communications Specialist
WHYY
The Client Services Account Team that supports Defenders of Wildlife is absolutely incredible! They are there to answer questions or help us figure out any issues we are facing. Their knowledge of our system use and ability to ask the “right questions” back to get us the answers we need saves us time and resources from searching for answers.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
ROI Solutions invests time, talent, and effort into its systems. Everyone at ROI Solutions is focused on improving Revolution CRM and your use of it.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
“I don’t think we could have asked for a better partner than ROI Solutions. They told us their approach to working with an organization of our size, prepared us for what to expect, and then proceeded to meet or exceed all their promises.”
Cherry Gamble
Chief Development Officer
Southern Poverty Law Center
Connecticut Public is very excited about our transition to Revolution CRM. We see tons of opportunities for improved member management, efficiencies in workflow, and a big improvement in UX with a more intuitive and easy-to-use interface than Salesforce. The project management and support from the ROI team is unparalleled, and we’re excited to be working with a knowledgeable and dedicated partner.
Lauren Komrosky
Chief Digital Officer
Connecticut Public
We are thrilled to have a partner in ROI Solutions – a company that actively supports our mission and whose technology helps us better serve our members and help us reach our immediate and long-term constituent engagement and revenue goals
DeLinda Mrowka
Chief Audience Officer
KQED
The real test of any system is the ability to get data out of the system to provide users across the organization with the right information to answer the specific use case. I love the ability to create my own reports and schedule them as I need them. I am also able to schedule reports for Finance on a monthly basis, as well as create weekly and daily reports that are distributed to my supervisor and teammates.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
We had two teams, two CRMs, countless different procedures, and a challenging road ahead. Our ROI implementation team made us feel comfortable and confident from day one. They thoughtfully guided us through the entire process offering guidance through suggested best practices and allowing us to forge our own path. They were thorough and kept us on track, and we could launch even a few days ahead of our projected timeline!
Brynn Carris
Director of Membership and Development Operations
Vermont Public
PETA’s sustainer program represents over $9 million annually for the organization. Even a 1% positive change in sustainer retention represents tens of thousands of dollars in revenue. So, we are working with MiLo to identify those at-risk audiences and create intervention strategies to prevent churn.
Hollie Kuntzmann
Director of Fundraising Operations
People for the Ethical Treatment of Animals (PETA)
I have been in the High Touch experience daily since it became available. The system is clean and intuitive and streamlines the moves management process, which has helped us significantly clean up our major gift data and manage the end-to-end process better. You can see on one screen precisely what is happening in your portfolio. What is due and whether it’s a solicitation, an email, or a follow-up phone call. To be able to have that in one snapshot has been tremendous. The system helps us think, and I appreciate how the system will nudge you along. It also helps on the management side. It helps me to understand my team’s outreach to donors, their portfolio, and their workload. It helps me ensure our donors are appropriately stewarded. It has helped us organize a massive amount of information. We’re better able to target and segment our donors.
LaShanda Jackson
Former Vice President of Development
Common Cause
One of the main reasons we are happy with our partner relationship with ROI Solutions is that they’re very responsive in listening to our suggestions. I have a highly innovative team, and having a partner that meets them with that innovation is critical for us, our organization’s success, and, ultimately, our mission.
Steve Kehrli
Vice President of Development
People for the Ethical Treatment of Animals
Once the dialogue begins, it doesn’t end. Anytime you need to understand something better, think through what the process might look like and what’s coming up next. ROI Solutions is always there for you.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
I am not in Revolution CRM every day, but I head there frequently for important financial reports. It’s easy and quick. With our previous CRM solution, many simple things were difficult. It was an arduous process, but with Revolution CRM, it’s easy to navigate and access what I need.
Curt Chadbourne
Director of Member Services
Maine Public
ROI Solutions stands out from other vendors in their approach to partnership. Unlike some of our other partners who frequently push for more licenses or new technologies, ROI Solutions focuses on enhancing the efficiency of our existing setup to help us achieve our mission. This approach aligns with our goals and fosters a true partnership. Our mission is ROI’s mission. We share mutual respect, which sets our experience with ROI Solutions apart.
Geoff Garcia
AVP, Information Technology
March of Dimes
We can now handle multiple pledge drives concurrently and use that brain power to focus on other data-driven opportunities. This is a huge plus for public media organizations; the results speak for themselves! For each pledge drive, the approach has cut 75% of the time needed to review the daily file for member data inconsistencies. The time spent reviewing call center calls has been reduced by over 90%.
Brandon Hemel
Senior Director, Data Strategy & Intelligence
WETA
Working at Defenders of Wildlife has been my first experience with Revolution CRM. I’ve used many systems in the past, and I’ve been amazed at how easy it has been to acclimate to their user interface, figure out where everything is, and quickly view the data we have stored in the solution.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
PETA manages a robust digital advertising program and an extensive database of supporters. Before ROI Solutions’ Push to Social, our teams manually curated supporter lists and individually uploaded each data file into ad networks to create audiences. This time-consuming process limited the audience segments we could reach and the frequency of our uploads. Now that we’ve automated that process in Revolution CRM, we focus our time on creating compelling ads to share our message across responsive audience segments and discover new audiences to reach. This has increased engagement, revenue, and leads for our program.
Steve Kehrli
Senior Vice President of Development
PETA
I’m excited about data visualization because it allows me to create dynamic shboards that tell a story about a particular strategic initiative or campaign. This makes it easier for your leadership teams to digest the data and understand what you show them. And once they’re built, they will be automatically refreshed, so you don’t have to manage manual downloads.
Michelle Grames
Director of CRM Systems
American Lung Association
We searched for our next CRM after maintaining several systems to manage each affiliate organization. The consolidation and transition have transformed our ability to work with our data, and it has radically improved our reporting and the efficiency of our operations across the whole organization. The ROI team has also remained integral to ensuring the integration across our offline and online systems function smoothly.
Joanne Wilson
Vice President, Advancement Operations
Humane Society of the United States
ROI Solutions’ innovative AI technology, MiLo Intelligence, is efficient and seamless. At HRC, we have used various predictive models over the years. We have been very impressed with the results from MiLo in both our recent and very deep-lapsed audiences. We have found those elusive ‘needles in a haystack’ among our deepest lapsed donors that we would likely have never touched using our regular segmentation and modeling efforts.
Susan Paine
Director of Analytics & Strategy
Human Rights Campaign
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ROI Solutions Welcomes National Trust for Historic Preservation
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Our Clients Are Our Partners
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Greg Herr, Membership Services, The Public Interest Network
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Products
Why ROI Solutions
Revolution CRM
Unite Analytics
Ignite Marketing
MiLo Intelligence
Why ROI Solutions
Revolution CRM
Unite Analytics
Ignite Marketing
MiLo Intelligence
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Information Technology
Security & Compliance
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Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
Careers
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
Careers
Why ROI Solutions
Products
Revolution CRM
Constituent Management
High Touch Prospect Management
Constituent Care
Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers