Skip to content
Change the World with Your Data
Trending
Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers
Trending
Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers
Why ROI Solutions
Products
NEW
Products
Revolution CRM
A customizable CRM for nonprofits that is scalable, flexible, and secure.
Unite Analytics
Unite, enrich, and analyze your data sources in one integrated solution.
Ignite Marketing
Design, optimize, and automate your constituent journey across all channels.
MiLo Intelligence
Machine learning models built and nurtured by data and fundraising experts.
Why ROI Solutions
Products
Revolution CRM
Constituent Management
High Touch Prospect Management
Constituent Care
Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers
Client Experience
Client Experience
Implementation
On-time and on-budget implementation services that convert, clean, and tune your data and business rules.
Integration
Integrate multiple applications and data sets into an accessible dashboard of insights and actions.
Client Services & Support
A team of nonprofit technologists committed 24x7 to your organization's mission and success.
Training & Adoption
ROI Solutions training is available when needed, comprehensive, personalized, and always included.
Data Management Services
Mine your campaign efforts with analysis, insights, and reports to pull the data you seek, test, target, and adapt.
Why ROI Solutions
Products
Revolution CRM
Constituent Management
High Touch Prospect Management
Constituent Care
Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers
Mission Focus
Mission Focus
Public Media
ROI Solutions helps you drive the member experience in your broadcast area.
Animal Rights & Welfare
ROI Solutions helps organizations preserve and protect the sanctity of animal lives.
Health & Human Services
ROI Solutions puts the human at the center of your constituent experience.
International Relief
ROI Solutions helps organizations quickly mobilize when environmental or humanitarian emergencies occur.
Social Justice & Civil Rights
ROI Solutions helps you seize the moment when events demand quick mobilization.
Environmental Protection
ROI Solutions organizes your technical ecosystem, so you can focus on the natural ecosystem.
Why ROI Solutions
Products
Revolution CRM
Constituent Management
High Touch Prospect Management
Constituent Care
Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers
Role Enablement
Role Enablement
Information Technology
Harness the platform and point solution circus, align technology with your organization's goals.
Security & Compliance
Constituent relationships are built upon trust, and we take data security and confidentiality as seriously as you do.
Finance & Operations
See how ROI Solutions builds bridges between finance and operations, simplifying reconciliation each month.
Direct Marketing
ROI Solutions platform helps marketers scale their engagement ambitions by unifying their data.
Fundraising & Development
We empower fundraisers to transform relationships by shortening the fundraising cycle through teamwork and strategy.
Data Analytics
Manage the only constant in data analytics, change. ROI Solutions helps you ask the questions you never thought to ask.
Why ROI Solutions
Products
Revolution CRM
Constituent Management
High Touch Prospect Management
Constituent Care
Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers
Let's Talk
Environmental Protection
ROI Solutions
Client Stories
Environmental Protection
Search ...
Search
Results
See Our Testimonials
Before the transition to Revolution CRM, Special Olympics faced numerous challenges. Our sustainers were managed in one system, while planned giving was handled in another. Integration with our online fundraising system was a struggle, and reconciliation with our finance department was cumbersome. We also had lots of duplicate records. However, since the implementation of Revolution CRM, we have a reliable single system of record, significantly improving our supporter engagement and instilling confidence in our operations.
Monica Muten
Vice President, Direct Response Marketing
Special Olympics
“It’s ROI Solutions’ industry knowledge, care in our partnership, and appreciation of our mission that makes such a difference. You’re not just a checked box on someone’s schedule to show if something’s red or green that week. In a sea of vendors, it’s hard to know who you can really trust. ROI Solutions has never failed us, and they’ve been consistent in terms of performance and support for our staff.”
Lauren Komrosky
Chief Digital Officer
Connecticut Public
In a previous position, the organization I worked for went through a database conversion, which didn’t go as well as we had planned. So, when I interviewed at Special Olympics, I was told one of the first things we’d be working on was a database conversion. I was still feeling wounded from my previous experience but was ready to help tackle this project. As we went through our selection process, I learned that many on our ROI Solutions team had prior experience with Special Olympics and historical knowledge that I didn’t have coming in; I knew we were in good hands. It was a seamless process, and the ROI Solutions team restored my faith in how a database conversion can go.
Monica Muten
Vice President, Direct Response Marketing
Special Olympics
We had two teams, two CRMs, countless different procedures, and a challenging road ahead. Our ROI implementation team made us feel comfortable and confident from day one. They thoughtfully guided us through the entire process offering guidance through suggested best practices and allowing us to forge our own path. They were thorough and kept us on track, and we could launch even a few days ahead of our projected timeline!
Brynn Carris
Director of Membership and Development Operations
Vermont Public
PETA’s sustainer program represents over $9 million annually for the organization. Even a 1% positive change in sustainer retention represents tens of thousands of dollars in revenue. So, we are working with MiLo to identify those at-risk audiences and create intervention strategies to prevent churn.
Hollie Kuntzmann
Director of Fundraising Operations
People for the Ethical Treatment of Animals (PETA)
We have a true partnership with ROI Solutions. During onboarding, our team at ROI dove into our program and asked the right questions to better understand our direct response strategy and goals. They get the big picture and understand the intricacies of our data to assist us in getting the right message to the right audience at the right time. We have been impressed with their responsiveness and willingness to pivot quickly with changes to our program. ROI is at the table when we implement new strategies and always look for ways to streamline our process.
Shira Mitchell
Vice President, Donor Development
Special Olympics International
ROI Solutions has consistently demonstrated its commitment to our cause throughout the course of our relationship. They provide financial support and actively participate in our events, including our National Dinner. Their team’s enthusiasm and dedication are unmatched. I remember one year, when Cyndi Lauper sang ‘Girls Just Want to Have Fun’ at our Dinner, Gina and I were dancing, screaming at the top of our lungs. It was a testament to the fun and supportive environment that ROI Solutions fosters. And no one knows how to have fun like Gina!
Susan Paine
Vice President, Analytics & Strategy
Human Rights Campaign
Who is ROI Solutions? A true partner. They have made our success their business. Whether a complex direct mail appeal or needs to organize volunteer information better, the ROI team will provide innovative ideas and deliver solid solutions. We have an outstanding service provider in ROI.
Michelle Grames
Director of CRM Systems
American Lung Association
We’ve had several changes with our direct marketing agencies over the last few years. Throughout those transitions, ROI Solutions has been the constant. We can always rely on them to provide exceptional service and data quality as our direct response strategy evolves. They helped us onboard our new agencies and understand our data and programs. We can always count on our team at ROI.
Lisa Wettstaedt
Former Sr. Director, Integrated Marketing
Muscular Dystrophy Association
“I don’t think we could have asked for a better partner than ROI Solutions. They told us their approach to working with an organization of our size, prepared us for what to expect, and then proceeded to meet or exceed all their promises.”
Cherry Gamble
Chief Development Officer
Southern Poverty Law Center
I am very happy to see how much training is provided in the relationship. The training gives a good overview of how the system was designed, what it was designed to do, and how you should use it.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
I like that the ROI Solutions team is willing to dive into, think through, and help solve a problem. It’s not really just the product. It’s the team.
Greg Herr
Membership Services
The Public Interest Network
ROI Solutions’ innovative AI technology, MiLo Intelligence, is efficient and seamless. At HRC, we have used various predictive models over the years. We have been very impressed with the results from MiLo in both our recent and very deep-lapsed audiences. We have found those elusive ‘needles in a haystack’ among our deepest lapsed donors that we would likely have never touched using our regular segmentation and modeling efforts.
Susan Paine
Director of Analytics & Strategy
Human Rights Campaign
Before implementing Revolution CRM, we were working out of multiple systems. Each department had its own system; yes, they were supposed to talk to each other but didn’t. An integrated ecosystem allowed us to reset, rethink how we do business, and unite as an organization. ROI Solutions is not in the business of selling you a database. What it is in the business of is partnering with you to provide you the CRM and all of the support they can provide for you to think through how you use this tool at your organization to do your work more efficiently, effectively, and more successfully.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
I have been in the High Touch experience daily since it became available. The system is clean and intuitive and streamlines the moves management process, which has helped us significantly clean up our major gift data and manage the end-to-end process better. You can see on one screen precisely what is happening in your portfolio. What is due and whether it’s a solicitation, an email, or a follow-up phone call. To be able to have that in one snapshot has been tremendous. The system helps us think, and I appreciate how the system will nudge you along. It also helps on the management side. It helps me to understand my team’s outreach to donors, their portfolio, and their workload. It helps me ensure our donors are appropriately stewarded. It has helped us organize a massive amount of information. We’re better able to target and segment our donors.
LaShanda Jackson
Former Vice President of Development
Common Cause
One of the main reasons we are happy with our partner relationship with ROI Solutions is that they’re very responsive in listening to our suggestions. I have a highly innovative team, and having a partner that meets them with that innovation is critical for us, our organization’s success, and, ultimately, our mission.
Steve Kehrli
Vice President of Development
People for the Ethical Treatment of Animals
The Client Services Account Team that supports Defenders of Wildlife is absolutely incredible! They are there to answer questions or help us figure out any issues we are facing. Their knowledge of our system use and ability to ask the “right questions” back to get us the answers we need saves us time and resources from searching for answers.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
ROI Solutions offers unparalleled client service. Human Rights Campaign has worked with them since 2001, and they are a true partner. Sometimes, when we have a really sticky wicket, we feel like ROI Solutions is part of the Human Rights Campaign. There’s no “us” and “them.” It is rare to have a relationship like that with a database provider for 23 years and to be happy and trust that they have your best interests at heart. Most nonprofits don’t have that. Many marriages don’t have that!
Susan Paine
Vice President, Data Analytics & Strategy
Human Rights Campaign
We came to ROI Solutions in a sorry state because we couldn’t trust our data. Our processes were convoluted, and communication with our members was frequently confused and affected. We had few automated processes. For example, the lifeblood of many public media organizations is its sustaining membership. But recapturing declined transactions was highly manual. With Revolution CRM and Engaging Networks, we’ve automated processing and communication around declined sustainer transactions. After putting these processes in place, we recaptured more than $80,000 in just the first few months. For us, that’s a staff position — a journalist in the community telling stories that matter. It’s not just numbers in a spreadsheet.
Brendan Foley
Senior Director, Growth Strategy
Connecticut Public
ROI gets to know its clients very intimately. They understand the organization’s dynamics, changing times, and technology and remain one step ahead. I think that’s what separates them from their competitors in the space.
Dane Grams
Membership Director
Human Rights Campaign
In any transition to a new system, there can be some trepidation about disruptions to the deadlines of a complex direct-response program. Despite a shortened timeline in the enterprise-wide implementation of Revolution CRM, the whole process was smooth and seamless, and we didn’t miss a single drop date. We are proud to report that we hit our direct marketing goals within the first year of our move to ROI Solutions. ROI is a great partner who understands our program, works tirelessly to support our work, and is genuinely fun to work with!
Geoff Garcia
AVP, Information Technology
March of Dimes
The real test of any system is the ability to get data out of the system to provide users across the organization with the right information to answer the specific use case. I love the ability to create my own reports and schedule them as I need them. I am also able to schedule reports for Finance on a monthly basis, as well as create weekly and daily reports that are distributed to my supervisor and teammates.
Dana Hickman
Director, Marketing Operations
Defenders of Wildlife
Once the dialogue begins, it doesn’t end. Anytime you need to understand something better, think through what the process might look like and what’s coming up next. ROI Solutions is always there for you.
Mary Murtala
Senior Director of Development Operations
National Parks Conservation Association
We were looking to develop more 1:1 relationships with our members, but to do that, we needed to reallocate resources and find efficiencies. The ability to rethink our old processes at once generated those efficiencies. We had a vastly improved sustainer billing process, one of the most measurable out-of-the-box improvements, with over 57,000 sustainers. Now many people on our gift processing team can focus on our members rather than spending time keying data.
Frank Glavin
Chief Information Officer
WHYY
Client Stories by Mission
All
Animal Rights & Welfare
(
0
)
Environmental Protection
(
0
)
Health & Human Services
(
0
)
Public Media
(
0
)
Social Justice & Civil Rights
(
0
)
Environmental Protection
ROI Solutions Welcomes National Trust for Historic Preservation
Read More
Animal Rights & Welfare
Our Clients Are Our Partners
Read More
Environmental Protection
Greg Herr, Membership Services, The Public Interest Network
Read More
Loading
Load More
Search ...
Search
Results
Products
Why ROI Solutions
Revolution CRM
Unite Analytics
Ignite Marketing
MiLo Intelligence
Why ROI Solutions
Revolution CRM
Unite Analytics
Ignite Marketing
MiLo Intelligence
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
Careers
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
Careers
Why ROI Solutions
Products
Revolution CRM
Constituent Management
High Touch Prospect Management
Constituent Care
Financial Management
Reporting & Information Management
Campaign Management
Business & Process Automation
Data Integrity & Hygiene
Technology & Security
Unite Analytics
Data Management & Storage
Identity Resolution
Analysis & Insights
Ignite Marketing
MiLo Intelligence
Custom Machine Learning Models
Tune Your Targeting
The Team Behind the Machine
Client Experience
Implementation
Integration
Client Services & Support
Training and Adoption
Data Management Services
Mission Focus
Public Media
Animal Rights & Welfare
Health & Human Services
International Relief
Social Justice & Civil Rights
Environmental Protection
Role Enablement
Information Technology
Security & Compliance
Finance & Operations
Direct Marketing
Fundraising & Development
Data Analytics
Resources
Trending
See Our Resources
Blog
Client Stories
About ROI Solutions
Social
ROI on Social
ROI at 25
My Mission
Careers