Health & Human Services Focus on New Fundraising Trends

Health & Human Services

Streamline Data Management by 20-30%

Consolidate fragmented systems for a unified view of members and donors.

Put the “Human” at the Center of Your Strategy

No two organizations are exactly alike in their mission, a mix of fundraising methods and systems, or scope of programs. As a result, you need the flexibility to configure and customize how you track and manage the many facets of your constituent relationships.

And with the myriad of data sources and systems in play (digital engagement, events, peer-to-peer, volunteers, third-party fundraising, streaming), connecting all of the data dots to achieve a holistic view of your constituents can be overwhelming. We can help you focus on the relationship rather than the technical infrastructure that makes it all happen.

Wouldn’t it be nice to work with a nonprofit partner that provides the flexibility to configure solutions and services to your specific needs and helps you pull the full constituent story together?

Health and human services organizations use Revolution CRM to manage donors, volunteers, and clients with an integrated approach.
Unite Analytics helps unify service delivery and fundraising data to measure outcomes and improve decision-making.
With Milo Intelligence, these organizations can anticipate needs, predict trends, and tailor outreach for maximum impact.
Epiphany Benchmarking helps health and human services organizations measure progress against sector standards and strengthen their impact reporting. Epiphany Benchmarking works with any nonprofit CRM, Revolution CRM, and Unite Analytics.

Partnership With Heart Advances Your Mission

Our team works hard to understand your organization’s overall fundraising, direct response, and constituent management strategy and goals during and after implementation. We want to understand your big picture and all of your data’s intricacies to ensure you have what you need to get the right message to the right audience. Ask our clients, and they’ll tell you that you have a partner at the table with ROI Solutions.

We can work with you if there are unforeseen changes to your fundraising programs (see COVID) by pivoting quickly so your progress is not impaired.

And we can help you stay on top of new fundraising trends and technology sources to streamline your processes and stay focused on our mission.

Before the transition to Revolution CRM, Special Olympics faced numerous challenges. Our sustainers were managed in one system, while planned giving was handled in another. Integration with our online fundraising system was a struggle, and reconciliation with our finance department was cumbersome. We also had lots of duplicate records. However, since the implementation of Revolution CRM, we have a reliable single system of record, significantly improving our supporter engagement and instilling confidence in our operations.

Monica Muten

Vice President, Direct Response Marketing

Special Olympics

In a previous position, the organization I worked for went through a database conversion, which didn’t go as well as we had planned. So, when I interviewed at Special Olympics, I was told one of the first things we’d be working on was a database conversion. I was still feeling wounded from my previous experience but was ready to help tackle this project. As we went through our selection process, I learned that many on our ROI Solutions team had prior experience with Special Olympics and historical knowledge that I didn’t have coming in; I knew we were in good hands. It was a seamless process, and the ROI Solutions team restored my faith in how a database conversion can go.

Monica Muten

Vice President, Direct Response Marketing

Special Olympics

ROI Solutions has consistently demonstrated its commitment to our cause throughout the course of our relationship. They provide financial support and actively participate in our events, including our National Dinner. Their team’s enthusiasm and dedication are unmatched. I remember one year, when Cyndi Lauper sang ‘Girls Just Want to Have Fun’ at our Dinner, Gina and I were dancing, screaming at the top of our lungs. It was a testament to the fun and supportive environment that ROI Solutions fosters. And no one knows how to have fun like Gina!

Susan Paine

Vice President, Analytics & Strategy

Human Rights Campaign

ROI Solutions stands out from other vendors in their approach to partnership. Unlike some of our other partners who frequently push for more licenses or new technologies, ROI Solutions focuses on enhancing the efficiency of our existing setup to help us achieve our mission. This approach aligns with our goals and fosters a true partnership. Our mission is ROI’s mission. We share mutual respect, which sets our experience with ROI Solutions apart.

Geoff Garcia

AVP, Information Technology

March of Dimes

The longevity of our relationship with ROI Solutions is a testament to their understanding of our business. Unlike other vendors, we don’t have to repeatedly explain our business case and the logic behind our decisions. The ROI Solutions team is well-versed in our business and our use of their system, demonstrating their deep knowledge of our database and processes.

Geoff Garcia

AVP, Information Technology

March of Dimes

I’m excited about data visualization because it allows me to create dynamic shboards that tell a story about a particular strategic initiative or campaign. This makes it easier for your leadership teams to digest the data and understand what you show them. And once they’re built, they will be automatically refreshed, so you don’t have to manage manual downloads.

Michelle Grames

Director of CRM Systems

American Lung Association

In any transition to a new system, there can be some trepidation about disruptions to the deadlines of a complex direct-response program. Despite a shortened timeline in the enterprise-wide implementation of Revolution CRM, the whole process was smooth and seamless, and we didn’t miss a single drop date. We are proud to report that we hit our direct marketing goals within the first year of our move to ROI Solutions. ROI is a great partner who understands our program, works tirelessly to support our work, and is genuinely fun to work with!

Geoff Garcia

AVP, Information Technology

March of Dimes

Who is ROI Solutions? A true partner. They have made our success their business. Whether a complex direct mail appeal or needs to organize volunteer information better, the ROI team will provide innovative ideas and deliver solid solutions. We have an outstanding service provider in ROI.

Michelle Grames

Director of CRM Systems

American Lung Association

We have a true partnership with ROI Solutions. During onboarding, our team at ROI dove into our program and asked the right questions to better understand our direct response strategy and goals. They get the big picture and understand the intricacies of our data to assist us in getting the right message to the right audience at the right time. We have been impressed with their responsiveness and willingness to pivot quickly with changes to our program. ROI is at the table when we implement new strategies and always look for ways to streamline our process.

Shira Mitchell

Vice President, Donor Development

Special Olympics International

We’ve had several changes with our direct marketing agencies over the last few years. Throughout those transitions, ROI Solutions has been the constant. We can always rely on them to provide exceptional service and data quality as our direct response strategy evolves. They helped us onboard our new agencies and understand our data and programs. We can always count on our team at ROI.

Lisa Wettstaedt

Former Sr. Director, Integrated Marketing

Muscular Dystrophy Association

Monica Muten

Vice President, Direct Response Marketing

Special Olympics

Monica Muten

Vice President, Direct Response Marketing

Special Olympics

Susan Paine

Vice President, Analytics & Strategy

Human Rights Campaign

Geoff Garcia

AVP, Information Technology

March of Dimes

Geoff Garcia

AVP, Information Technology

March of Dimes

Michelle Grames

Director of CRM Systems

American Lung Association

Geoff Garcia

AVP, Information Technology

March of Dimes

Michelle Grames

Director of CRM Systems

American Lung Association

Shira Mitchell

Vice President, Donor Development

Special Olympics International

Lisa Wettstaedt

Former Sr. Director, Integrated Marketing

Muscular Dystrophy Association

Purpose-Built Solutions for Nonprofits

ROI Solutions empowers nonprofits’ one-on-one communication strategy so your organization can reach the right people at the right time with the right ask through the right channel. We know your organization works hard to make the world a better place, and ROI Solutions is here by your side to help you achieve your mission. We are on your team.

Revolution CRM

A customizable CRM for nonprofits that is scalable, flexible, and secure.

Unite Analytics

Unite, enrich, and analyze your data sources in one integrated solution.

Ignite Marketing

Design, optimize, and automate your constituent journey across channels.

MiLo Intelligence

Machine learning models built and nurtured by fundraising data experts.

Epiphany Benchmarking

Compare, collaborate, and innovate with real-time nonprofit benchmarking.

We Empower World-Changing Nonprofit Organizations

With Passion and Purpose, We Provide Solutions and Services Built by Nonprofit Technologists.

Revolution CRM

Unite Analytics

Ignite Marketing

MiLo Intelligence

Epiphany Benchmarking

Implementation

Integration

Client Services & Support

Training & Adoption

Data Management Services

Public Media

Animal Rights & Welfare