Ignite Marketing

Optimize Your Constituent Journeys

Ignite Marketing empowers nonprofits to precisely define audiences through data-driven criteria to efficiently automate engagement strategies across channels, techniques, and point solutions.

Is Channel Attribution Aspirational?

We don’t use a crystal ball. We can guide you to the answer when all the data lives in one place with all your marketing efforts accounted for.

Maximize Results, Minimize Effort and Cost

Marketing has evolved, and channels have exploded. Understand constituent motivations and execute marketing campaigns regardless of channel.

Find the Road Less Traveled, Break Free

Optimize your constituents’ relationship trajectory with incredible accuracy by defining and automating the constituent engagement journey across all channels.

Omnichannel Moves from Myth to Reality

The nonprofit sector has talked about multichannel and omnichannel marketing for years without a clear path to achieve it (massive spreadsheets and VLOOKUP don’t count). What if you could plan all your online and offline marketing efforts in one place with drag-and-drop features that don’t require an engineering degree?

Journey Mapping Across All Channels

What passes for constituent journey automation today tends to live only in digital marketing solutions. Where do traditional direct-response campaigns enter that picture? (Hint: they are generally planned elsewhere by a different team). Ignite Marketing provides a comprehensive constituent data set with journey mapping, segmentation tools, and system connectors that cover all of your bases.

With Revolution CRM, we’re able to bring high-touch fundraising to scale without losing the personal connections that matter most. The tools help us act on data—not just store it—so our team can prioritize relationships, stay coordinated, and interact with intention.

Nathalie Bessette

Donor Relations Operations and Communications Specialist

WHYY

“It’s ROI Solutions’ industry knowledge, care in our partnership, and appreciation of our mission that makes such a difference. You’re not just a checked box on someone’s schedule to show if something’s red or green that week. In a sea of vendors, it’s hard to know who you can really trust. ROI Solutions has never failed us, and they’ve been consistent in terms of performance and support for our staff.”

Lauren Komrosky

Chief Digital Officer

Connecticut Public

Before the transition to Revolution CRM, Special Olympics faced numerous challenges. Our sustainers were managed in one system, while planned giving was handled in another. Integration with our online fundraising system was a struggle, and reconciliation with our finance department was cumbersome. We also had lots of duplicate records. However, since the implementation of Revolution CRM, we have a reliable single system of record, significantly improving our supporter engagement and instilling confidence in our operations.

Monica Muten

Vice President, Direct Response Marketing

Special Olympics

ROI Solutions offers unparalleled client service. Human Rights Campaign has worked with them since 2001, and they are a true partner. Sometimes, when we have a really sticky wicket, we feel like ROI Solutions is part of the Human Rights Campaign. There’s no “us” and “them.” It is rare to have a relationship like that with a database provider for 23 years and to be happy and trust that they have your best interests at heart. Most nonprofits don’t have that. Many marriages don’t have that!

Susan Paine

Vice President, Data Analytics & Strategy

Human Rights Campaign

The longevity of our relationship with ROI Solutions is a testament to their understanding of our business. Unlike other vendors, we don’t have to repeatedly explain our business case and the logic behind our decisions. The ROI Solutions team is well-versed in our business and our use of their system, demonstrating their deep knowledge of our database and processes.

Geoff Garcia

AVP, Information Technology

March of Dimes

Connecticut Public is very excited about our transition to Revolution CRM. We see tons of opportunities for improved member management, efficiencies in workflow, and a big improvement in UX with a more intuitive and easy-to-use interface than Salesforce. The project management and support from the ROI team is unparalleled, and we’re excited to be working with a knowledgeable and dedicated partner.

Lauren Komrosky

Chief Digital Officer

Connecticut Public

“I don’t think we could have asked for a better partner than ROI Solutions. They told us their approach to working with an organization of our size, prepared us for what to expect, and then proceeded to meet or exceed all their promises.”

Cherry Gamble

Chief Development Officer

Southern Poverty Law Center

I have been a part of several implementations, and converting to Revolution CRM was by far the best and most collaborative implementation project I have experienced. Throughout the process, the communication was clear, and we worked together to achieve our goals.

Michele Murphy

Vice President, Member Generosity & Audience Intelligence

KQED

After an extensive needs assessment and selection process that included significant feedback from public media stations and rigorous due diligence, we’re excited to invest in the future capacity of our public media community.

Michal Heiplik

President

CDP

We were looking to develop more 1:1 relationships with our members, but to do that, we needed to reallocate resources and find efficiencies. The ability to rethink our old processes at once generated those efficiencies. We had a vastly improved sustainer billing process, one of the most measurable out-of-the-box improvements, with over 57,000 sustainers. Now many people on our gift processing team can focus on our members rather than spending time keying data.

Frank Glavin

Chief Information Officer

WHYY

One of our biggest concerns is the amount of data that we have and the data flowing at us from all angles from different applications. ROI Solutions has been beneficial in identifying what matters and what doesn’t, cutting out the background noise, and focusing on what’s important within our data.

Steve Kehrli

Senior Vice President of Development

People for the Ethical Treatment of Animals (PETA)

We had two teams, two CRMs, countless different procedures, and a challenging road ahead. Our ROI implementation team made us feel comfortable and confident from day one. They thoughtfully guided us through the entire process offering guidance through suggested best practices and allowing us to forge our own path. They were thorough and kept us on track, and we could launch even a few days ahead of our projected timeline!

Brynn Carris

Director of Membership and Development Operations

Vermont Public

Nathalie Bessette

Donor Relations Operations and Communications Specialist

WHYY

Lauren Komrosky

Chief Digital Officer

Connecticut Public

Monica Muten

Vice President, Direct Response Marketing

Special Olympics

Susan Paine

Vice President, Data Analytics & Strategy

Human Rights Campaign

Geoff Garcia

AVP, Information Technology

March of Dimes

Lauren Komrosky

Chief Digital Officer

Connecticut Public

Cherry Gamble

Chief Development Officer

Southern Poverty Law Center

Michele Murphy

Vice President, Member Generosity & Audience Intelligence

KQED

Michal Heiplik

President

CDP

Frank Glavin

Chief Information Officer

WHYY

Steve Kehrli

Senior Vice President of Development

People for the Ethical Treatment of Animals (PETA)

Brynn Carris

Director of Membership and Development Operations

Vermont Public

The Solution

Target + Engage + Automate

Ignite Marketing empowers nonprofits to precisely define audiences through data-driven criteria to efficiently execute and automate engagement strategies across multiple channels, techniques, and engagement point solutions.

Planning & Mapping

Executing Your Strategy

Analysis & Attribution

Engage Your Constituents:

Better, Smarter, and Faster.

Ignite Marketing simplifies complex journeys and empowers marketing practitioners. Our purpose-built nonprofit constituent data platform with 360° insights enables organizations to identify, plan, manage, optimize, and automate all journeys across all channels.

Own the Constituent Journey

Your constituents interact with you across departments, channels, and systems. Data silos make it challenging to deploy strategies and measure success. Understand where your supporters originated, the messages they’ve received, and what received responses, and connect all of the other dots that help you guide the constituent journey with your organization.

Partnership Fast-Tracks Your Success

Commercial constituent data marketing platforms are expensive and difficult to use. ROI Solutions can fast-track the setup and analysis of all constituent data and partner with your team to establish analysis methodologies, help you create comprehensive constituent journeys, and provide ongoing support, training, and solution management.

Purpose-Built Solutions for Nonprofits

ROI Solutions empowers nonprofits’ one-on-one communication strategy so your organization can reach the right people at the right time with the right ask through the right channel. We know your organization works hard to make the world a better place, and ROI Solutions is here by your side to help you achieve your mission. We are on your team.

Revolution CRM

A customizable CRM for nonprofits that is scalable, flexible, and secure.

Unite Analytics

Unite, enrich, and analyze your data sources in one integrated solution.