For clients leveraging Constituent Care, we have developed email-to-case functionality to help you streamline your path to providing excellent service. Incoming email inquiries to mapped email addresses can automatically match existing constituent records in Revolution CRM and generate a new case with documented essential details. Responses can be sent directly from the case, addressing constituents’ requests and recording the follow-up activity in one easy step.
Interested? Don’t hesitate to contact your Account Team for more information.