The Team

Our Team

Intelligent. Passionate. Caring. And Fun!

Our world-class CRM is only equaled by the people who support it: our team of smart, funny, caring, and dedicated professionals. These are the people who answer your calls, care about your questions, turn your ideas into product features, train your staff, and help you make the most of Revolution Online every day.

Our team is intelligent, technical, problem-solving, flexible, and we like to have fun. Most importantly, we care deeply about the success of our nonprofit clients. Learn about how our approach to client services sets us apart.

ROI gets to know their clients very intimately. They understand the dynamics of the organization, they understand changing times and technology and they always remain one step ahead. I think that’s what separates them from their competitors in the space.

Dane Grams
Membership Director
Human Rights Campaign

When we were looking for a new CRM vendor I found that almost every reference call I made for other vendors was to someone who had quit or been fired. That never seemed like a great sign for those other vendors.   But not with ROI Solutions. Those references were always still around.  We’re still around.

Greg Herr
Member Services
The Public Interest Network

Leadership Team

Gina VanderLoop
CEO and Founder

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Sarah Birnie
Director of Professional Services

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Alison Brazil
Director of Client Operations

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Libby Chandler
Account Director

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Lucas Cunningham
Director of Software Development

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Derek Drockelman
Director of Sales

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Karen Engstrom
VP, Product

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Berni Ferguson
VP, Finance & Admin

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Ami Fish
Director of Client Services

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Helen Flannery
Product Manager

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Wendy Fox
VP, Client Operations

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Mary Gilmore
VP, Information Technology

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John Hayes
Account Director

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Cindy Hickman
Product Manager

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Heide Lester
Account Director

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Kevin Maloney
Chief Technology Innovation Officer

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John McCarthy
VP, Database Operations & Strategy

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Simon Nelson
Director of IT

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Jason Robbins
VP, Marketing & Business Development

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Matt Rosen
Chief Problem Solver

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Bill Shoger
CTO and Systems Architect

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Join Us

Does this look like your dream team? Would you fit right in? We would love to hear from you. Check out our Open Positions.


Staff Updates