On October 9th, at our All Hands Meeting, ROI Solutions awarded our quarterly Krypto Awards, our employee recognition program recognizing those who exemplify our core values of Quality & Client Focus, People, Teamwork & Collaboration, Improvement & Efficiency, and Innovation. For comic book nerds, the award is named after Superman’s dog, Krypto. Our selection criteria for nominees were based on how the nominee’s actions align with the award category, the impact of the nominee’s contributions on the team, department, company, or clients, endorsements from colleagues and supervisors, and good standing with the company.
We are pleased to announce four winners this quarter, and we are so proud of their contribution to the ROI Solutions team. The descriptions and winners for this quarter’s awards are:
Quality and Client Focus:
For outstanding client service and dedication to meeting clients’ needs.
| Winner(s): |
|---|
| David Lanks |
David goes above and beyond to make sure everything the Machine Learning & Data Operations team delivers for our clients is accurate and high quality. He brings a fresh perspective to delivering client data requests, striving for efficiency when crafting scripts to meet or beat deadlines.
People, Teamwork, and Collaboration:
For exceptional contributions to team success and people development.
| Winner: |
|---|
| Maria DiMare |
Maria is a dedicated member of our Finance team, bringing a level of professionalism and attention to detail that is vital to the many processes in which she participates. She has been particularly focused on streamlining billing processes this year. And who actually likes the person who sends them invoices? Our clients sure do!
Improvement and Efficiency:
For implementing processes that significantly increase efficiency.
| Winner(s): |
|---|
| Dina Briscoe |
Dina hasn’t met a complicated workflow or process she can’t straighten out, diagram, and document. She has been pivotal in mapping out key processes and procedures in Client Services that support the work we do with our clients, as well as working to improve and clarify client documentation and specifications.
Innovation:
For demonstrating creativity and innovation in their work.
| Winner(s): |
|---|
| Ji Lee |
Ji is known for keeping her cool and leading the Product team through process and planning tool changes. As a Product Manager, she enjoys joining client calls to solicit feedback on Revolution CRM design and functionality. She took the lead on updating and rolling out changes to client-facing product help documentation, as well as developed updated internal and external training materials, particularly around high touch fundraising.
Congratulations to all! We are proud to have you here at ROI Solutions.
