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Sarah Birnie

Dir, Professional Services

For over ten years, Sarah held a variety of positions at the Human Rights Campaign (HRC) – ranging from Membership Intern to Deputy Director of Analytics & Strategy. During that time, Sarah developed loves for: data, process, integrations, quality assurance, financial reconciliation, pledge management, and good ol’ sleuthing. There are few things more satisfying than solving a difficult puzzle!

After helping revamp HRC’s data department, forming the Analytics & Strategy department, Sarah set her sights on working for the database company that started it all, ROI Solutions.

Sarah joined the Product team at ROI Solutions in 2016 as a Business Analyst, helping understand clients’ needs and translating them into programming specifications. In 2017 Sarah moved into the Senior Product Manager role, with a portfolio including integrations, finance, and pledge processing. Today Sarah is at the helm of the Professional Services department that is charged with implementing new clients, puzzling through new integrations and makeovers to existing ones, and serving as support to our own ROI Solutions staff.

When not busy working on effective solutions for clients, Sarah enjoys theatre, gardening, vegan cooking (and eating!), biking, juggling, building, and creating.