The Team

Our Team

Intelligent. Passionate. Caring. And Fun!

Our world-class CRM is only equaled by the people who support it: our team of smart, funny, caring, and dedicated professionals. These are the people who answer your calls, care about your questions, turn your ideas into product features, train your staff, and help you make the most of Revolution Online every day.

Our team is intelligent, technical, problem-solving, flexible, and we like to have fun. Most importantly, we care deeply about the success of our nonprofit clients. Learn about how our approach to client services sets us apart.

ROI gets to know their clients very intimately. They understand the dynamics of the organization, they understand changing times and technology and they always remain one step ahead. I think that's what separates them from their competitors in the space.

Dane Grams
Membership Director
Human Rights Campaign

When we were looking for a new CRM vendor I found that almost every reference call I made for other vendors was to someone who had quit or been fired. That never seemed like a great sign for those other vendors.   But not with ROI Solutions. Those references were always still around.  We’re still around.

Greg Herr
Member Services
The Public Interest Network

Leadership Team

Gina VanderLoop
CEO and Founder

Read More

Sarah Birnie
Dir, Professional Services

Read More

Libby Chandler
Account Director

Read More

Tom Cook
Human Resources Manager

Read More


Derek Drockelman
VP, Sales & Marketing

Read More

Karen Engstrom
SVP, Product Innovation

Read More

Berni Ferguson
SVP, Finance & Admin

Read More

Ami Fish
Dir, Client Services

Read More


Wendy Fox
SVP, Client Operations

Read More

Mary Gilmore
VP, Information Technology

Read More

John Hayes
Account Director

Read More

Sean Going
Dir, Software Development

Read More


Cindy Hickman
Product Leader

Read More

Liz Kincheloe
Account Director

Read More

John McCarthy
VP, Technical & Data Srvcs

Read More

Simon Nelson
Dir, IT

Read More


Jason Robbins
VP, Marketing

Read More

Matt Rosen
Chief Problem Solver

Read More

Molly Shangraw
Account Director

Read More

Meagan Sheppard
Account Director

Read More


Chad Stein
VP Product & Technology

Read More


Join Us

Does this look like your dream team? Would you fit right in? We would love to hear from you. Check out our Open Positions.


Staff Updates