General Manager, MiLo Analytics & Epiphany Benchmarking
AI is everywhere—but for nonprofits, the real question isn’t whether AI will change fundraising. It’s how. And when.
The answer? It already is.
At ROI Solutions, we’ve been delivering AI-enhanced fundraising tools for years—not as buzzwords, but as built-in features that help nonprofits deepen donor engagement, boost retention, and work smarter. And our approach doesn’t require a data scientist on your team—it’s human-centered, mission-focused, and grounded in your real-world fundraising needs.
Let’s explore the real (and right-now) ways nonprofits are using AI inside the ROI Solutions ecosystem.
From Insight to Action: MiLo Intelligence
AI-powered insights are only useful when they’re actionable. That’s why Milo Intelligence focuses on donor behavior you can use—like predicting who’s likely to become a sustainer, lapse, or upgrade their giving.
Organizations use MiLo to:
- Score constituents for retention and engagement risk
- Identify trends in giving history, email interaction, and channel preference
- Prioritize who to call or target in campaigns based on predictive modeling
It’s AI with a purpose: putting intelligent segmentation in the hands of your fundraisers—not just your analysts.
→ Read how this played out in our Bridge Conference recap, where we shared how MiLo strengthens every stage of the sustainer lifecycle.
Unite Analytics: Seeing the Signals
AI doesn’t replace data strategy—it amplifies it.
Unite Analytics combines donor, campaign, and operational data from across systems. MiLo models are moving to Unite Analytics to reveal the patterns and anomalies that matter most with even more data at its disposal:
Think of it as a connected view of your data stack—ready for:
- Forecasting campaign performance
- Detecting donor churn risks early
- Evaluating the health of key revenue streams
- Digital engagement models to identify trends
Unite helps you move from gut feel to data-verified decisions—and provides an ideal foundation for both human and machine intelligence to coexist.
→ Learn more in our post, “Unite Analytics: Early Adopters Share What’s Working”.
Revolution CRM: Smarter Donor Discovery and Segmentation
Revolution CRM is our core CRM platform, handling everything from data management, reporting, automation, and integrations.
MiLo models are delivered directly into Revolution CRM so scores can be used in queries, reports, campaign segmentation, and scheduled scoring.
Revolution CRM also supports automation, deduplication, identity resolution, and scheduled processes that let ML scores and other automated outputs feed operational workflows.
While Revolution CRM provides the environment and data, the AI/machine-learning capabilities come from MiLo Intelligence. Together they let you apply predictive scoring and AI-informed segmentation inside Revolution CRM.
Human-Centered, Role-Enabled, Mission-focused
We’re not building AI to replace the human touch. We’re building it to amplify the expertise, instincts, and mission focus of nonprofit teams.
Our AI approach is deeply aligned with our three core pillars:
- Client Experience: high-touch support for using AI meaningfully, not just technically
- Mission Focus: tools that align with outcomes, not vanity metrics
- Role Enablement: surfacing the right info for the right people—be it fundraisers, analysts, or executive leaders
Don’t Wait for the Future—It’s Already Here
You don’t need to wait for AI to “arrive” in the nonprofit sector—it’s here, and it’s usable today.
What you need is the right partner—one that understands your mission, your data, and your people.
And we’re just getting started.
→ Ready to see how AI-enhanced fundraising fits your strategy? Talk to ROI Solutions.
