ROI Solutions is pleased to announce that Chicago Public Media is live on Revolution CRM. More public media organizations use Revolution CRM than any other solution, and it constitutes the most significant number of public media donors managed on a single platform.
“Chicago Public Media is thrilled about our transition to Revolution CRM from Salesforce,” said Patrick Duvall, Technical Project Manager. “Through the journey, we took the opportunity to focus on the member experience with new and more efficient workflows, improved data hygiene processes that give us more confidence in the quality and accuracy of our data, and enhanced integrations between disparate systems that help us provide a more seamless experience for our members.”
“The ROI Solutions team helped align and balance the needs of various stakeholders in our organization, fostering communication around implementation goals and expectations, with a particular focus on financial reconciliation. ROI Solutions flexed with us through many organizational changes. They kept the project moving and focused on our priorities. We went live on time and budget, just as promised.”
Chicago Public Media is a nonprofit organization committed to providing its community with accessible and trusted news, information, and programming. Brought to life by the work of its independent local newsrooms—WBEZ and the Chicago Sun-Times—it envisions a Chicago that is equitable, inclusive, and vibrant.
Chicago Public Media originated as the home to WBEZ, Chicago’s NPR news source. WBEZ’s award-winning journalists ask tough questions, dig deep for answers, and expose truths that spark change and foster understanding. Its programming includes local, national, and international news, a wide-ranging portfolio of popular podcasts, and an urban alternative music station, Vocalo.
In 2022, Chicago Public Media acquired the Chicago Sun-Times, forming the nation’s largest nonprofit local news organization. The Chicago Sun-Times, winner of eight Pulitzer Prizes, is known for its hard-hitting investigative reporting, in-depth political coverage, timely behind-the-scenes sports analysis, and insightful entertainment and cultural coverage.
Together, under the banner of Chicago Public Media, WBEZ and the Chicago Sun-Times reach more than 3.5 million people each week in the Chicago area through broadcast, print, and digital platforms.
Learn more about Chicago Public Media: https://www.chicagopublicmedia.org
